Right of withdrawal for consumers

If the customer is a consumer, they are entitled to withdraw from their contractual declaration. Customers who are businesses do not have a right of withdrawal. A consumer is any natural person who enters into a legal transaction for purposes that cannot predominantly be attributed to either their commercial or their self-employed professional activity.

Consumers have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, took possession of the goods / the last goods. To exercise your right of withdrawal,
you must inform us

Nowbody GmbH & Co. KG
Sacrower Allee 46
14476 Potsdam

Email: hello@kraftwunder.com
Telephone: +49(0)3320 150 36 71

by means of a clear statement (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification concerning the exercise of the right of withdrawal before the withdrawal period expires.

Consequences of withdrawal

If you withdraw from this contract, we must refund to you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choosing a type of delivery other than the cheapest standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received notification of your withdrawal from this contract. For this refund, we will use the same payment method you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this refund.

We may withhold the refund until we have received the goods back or until you have provided proof that you have sent the goods back, whichever is earlier. You must send or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period has expired. You bear the direct costs of returning the goods. You are liable for any diminished value of the goods only if this diminished value results from handling them that was not necessary to inspect their condition, properties, and functionality.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for which an individual choice or determination by the consumer is decisive, or that are clearly tailored to the consumer’s personal needs. The right of withdrawal also does not apply to contracts for the supply of goods that can spoil quickly or whose expiration date would quickly pass.

In the case of contracts for the supply of sealed goods that are unsuitable for return for reasons of health protection or hygiene, your right of withdrawal expires prematurely if the seal on the goods has been removed after delivery. In the case of contracts for the supply of audio or video recordings or computer software
in a sealed package, your right of withdrawal expires prematurely if the seal has been removed after delivery.

Model withdrawal form

If you wish to withdraw from the contract, please complete this form and return it.

Nowbody GmbH & Co. KG
Sacrower Allee 46
14476 Potsdam

Email: hello@kraftwunder.com
Telephone: +49(0)3320 150 36 71

I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

__________________________________________________

__________________________________________________ 

Ordered on (*) __________ / received on (*) __________

Name of consumer(s) _______________________

Address of consumer(s) ____________________

___________              ______________________________

Date                         Signature of consumer(s) (only for notification on paper)

(*) Delete as applicable.